Privacy Policy

PRIVACY POLICY FOR PTB LOTUS FOCUS
Effective Date: October 15, 2026

At PTB Lotus Focus, accessible from ptblotusfocus.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by PTB Lotus Focus and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@ptblotusfocus.com.

1. INFORMATION WE COLLECT
We collect personal information that you provide to us when you make a purchase, sign up for our newsletter, or contact us directly. This may include:
- Contact Information: Name, billing address, shipping address, email address, and phone number.
- Payment Information: All payment processing data is handled securely through our third-party payment gateway, Stripe. We do not store or retain your credit card numbers on our servers.
- Communications: Any information you provide when reaching out to customer support.

2. HOW WE USE YOUR INFORMATION
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website.
- Process, fulfill, and ship your orders.
- Understand and analyze how you use our website to improve user experience.
- Communicate with you regarding order confirmations, updates, and customer support.
- Prevent fraudulent transactions and ensure account security.

3. COOKIES AND WEB BEACONS
Like any other website, PTB Lotus Focus uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

4. THIRD-PARTY PRIVACY POLICIES
PTB Lotus Focus's Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party services, such as Stripe (our payment gateway) and GoDaddy (our website hosting provider), for more detailed information.

5. SECURITY
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

6. CHILDREN'S INFORMATION
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. PTB Lotus Focus does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

7. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

8. CONTACT US
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@ptblotusfocus.com.